Effective Date: February 3, 2026
1. Shipping Availability
We currently ship only within the United States.
2. Free Shipping
We offer FREE shipping on all U.S. orders.
3. Cut-Off Time
Orders placed on business days by 5:00 PM (MT) are typically processed the same day when possible. Orders placed after the cut-off time, on weekends, or on holidays are processed the next business day.
4. Processing Time
Orders generally require 1–2 business days for processing. Processing includes verification, packaging, and preparing your shipment for carrier pickup.
5. Standard Delivery Estimates
After processing, standard delivery within the U.S. is estimated at 5–7 business days. Delivery times are estimates and may be affected by carrier delays, weather, and peak shipping periods.
6. Tracking
Tracking information is provided when available. Please allow 24–48 hours after shipment for tracking updates to appear in the carrier’s system.
7. Incorrect or Incomplete Address
Customers are responsible for entering a complete and accurate shipping address. NIVAMERCH LLC is not responsible for delays, non-delivery, or additional costs caused by an incorrect or incomplete address.
8. Shipping Delays
While we aim to ship promptly, delays can occur beyond our control (carrier disruptions, weather events, etc.). If you have concerns about a delayed package, contact us and we will assist in reviewing the shipment status.
9. Contact Information
NIVAMERCH LLC (EIN: 33-2157810)
Address: 10000 COORS BLVD BYPASS NW, ALBUQUERQUE, NM 87114
Email: support@nivamerch.store
Phone: +1 505-753-7271
Business Hours: Monday – Friday: 9:00 AM – 5:00 PM (MT)
Website: https://nivamerch.store/