Effective Date: February 3, 2026

1. Overview

NIVAMERCH LLC (“NIVAMERCH,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains what we collect, how we use it, and how you can contact us about privacy questions when you visit or shop at https://nivamerch.store/ (the “Site”).

2. Information We Collect

We may collect information in the following categories:

  1. Information you provide: name, email, phone number, billing/shipping address
  2. Order and transaction details: items purchased, order history, payment confirmations (we do not store full card numbers)
  3. Customer service communications: emails and messages related to orders, returns, or support
  4. Device and usage data: IP address, browser type, device identifiers, pages visited, and general interaction data
  5. Cookies and similar tools: described in Section 6

3. How We Use Your Information

We use information to:

  1. Process purchases, fulfill orders, and provide delivery updates
  2. Provide customer support and respond to requests
  3. Send transactional communications (receipts, shipping confirmations, policy notices)
  4. Improve the Site’s performance, usability, and product offerings
  5. Protect against fraud, suspicious activity, and security threats
  6. Comply with legal obligations and enforce our terms and policies

4. How We Share Information

We do not sell your personal information. We may share information only when necessary with:

  1. Service providers (payment processors, shipping carriers, email service providers, analytics providers)
  2. Legal authorities if required to comply with law or protect rights and safety
  3. Business transfer parties if we are involved in a merger, acquisition, or sale of assets (where permitted)

5. Data Retention

We keep personal information only as long as needed for order fulfillment, customer support, legal/tax compliance, dispute resolution, and policy enforcement.

6. Cookies & Tracking Technologies

We may use cookies, pixels, and similar technologies to:

  1. Enable essential shopping features (cart and checkout)
  2. Remember preferences and improve user experience
  3. Analyze traffic and site performance
  4. Support security and fraud prevention
    You can manage cookies through your browser settings. Some functions may not work properly if cookies are disabled.

7. Your Privacy Choices

Depending on your location and applicable laws, you may request to:

  1. Access certain personal information we maintain
  2. Correct inaccurate information
  3. Delete certain personal information (subject to legal exceptions)
  4. Opt out of promotional emails at any time (unsubscribe link or contact us)
    Requests can be submitted using the contact details in Section 11.

8. Security

We use reasonable safeguards designed to protect your information. No method of transmission or storage is guaranteed to be completely secure.

9. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those third parties.

10. Children’s Privacy

Our Site is not intended for children under 13, and we do not knowingly collect personal information from children under 13.

11. Contact Information

NIVAMERCH LLC (EIN: 33-2157810)
Address: 10000 COORS BLVD BYPASS NW, ALBUQUERQUE, NM 87114
Email: support@nivamerch.store
Phone: +1 505-753-7271
Business Hours: Monday – Friday: 9:00 AM – 5:00 PM (MT)
Website: https://nivamerch.store/